Reviews

Austin & Wyatt Estate Agents has 67 reviews

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  • Valued Customer 21-Apr-2017
    Service Rating
    + +

    My service feedback with Sales

    From the outset, I was kept in touch with developments, but Jerry Parsons was excellent as my agent.

    24-Apr-2017 24-Apr-2017

    Thank you for your lovely comments. I have passed your feedback to Jerry Parsons and everyone else involved at Austin & Wyatt, Highcliffe. Many thanks. <br/>

  • Valued Customer 21-Apr-2017
    Service Rating
    + +

    Helpful and professional staff. Manager.

    The staff were professional while still being friendly. The manager, Russell Crook, worked hard for me, negotiating with buyers. Russell was always happy to answer any questions I had. Very good at his job.

    24-Apr-2017 24-Apr-2017

    Thank you once again for your wonderful review.  I'm pleased to see that you benefited from the passionate and personal approach taken by Russell Crook and the Austin & Wyatt team in Totton. I will pass on your kind comments to Russell and the entire team at the branch. Many thanks<br/>

  • Valued Customer 20-Apr-2017
    Service Rating
    + +

    Excellent attentive service. Oakdale & Canford Heath

    The whole team were excellent. They kept us informed at every stage of the process. Explained everything in detail & did exactally what they told us they would do. Thank you.

    24-Apr-2017 24-Apr-2017

    Thank you for the great, 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Austin & Wyatt team in Canford Heath.

  • Valued Customer 18-Apr-2017
    Service Rating
    + +

    My service feedback with Sales

    very good did what they said they would do

    24-Apr-2017 24-Apr-2017

    Thank you for taking the time to leave us this great, 5 star review! We know that moving house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Canford Heath branch made this a stress free experience for you.<br/>

  • Verified Customer 15-Apr-2017
    Service Rating
    + +

    My service feedback with Sales

    Sold the property, good communications throughout. What more could you ask?

    17-Apr-2017 17-Apr-2017

    Thanks for the wonderful, 5 star review! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Austin & Wyatt team in Highcliffe.

  • Verified Customer 15-Apr-2017
    Service Rating
    -

    My service feedback with Lettings

    I am using them as an agent to let my flat. They keep asking to make repairs, then charge a fee without consulting me first. They deduct taxes without consulting me first. Overall I am very dissatisfied with them.

  • Valued Customer 13-Apr-2017
    Service Rating
    + +

    5 stars aren't enough!

    Great service from start to finish. Kyle and his team are professional, friendly and honest. I always felt like I was their most important customer and that nothing was too much trouble.

    14-Apr-2017 14-Apr-2017

    Thank you for the great, 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by Kyle and the Austin & Wyatt team in Canford Heath. Many thanks!<br/>

  • Verified Customer 06-Apr-2017
    Service Rating
    - -

    AVOID!

    No communication through out <br/>Avoided calls during sale<br/>Slow to advertise<br/>Right move ad was lacking in any detail<br/>Sales men were rubbish<br/>Recommended countrywide solucitirs to our buyer which addrd an extra month onto the sale because they are incompetent

    07-Apr-2017 07-Apr-2017

    I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through the issues you have raised in more detail please email me at...

  • Verified Customer 01-Apr-2017
    Service Rating
    + +

    We were happy with the service we received.

    We were happy with the service we received. The staff were friendly and helpful and kept us informed at all times. We would be happy to use Austin Wyatt again.

    05-Apr-2017 05-Apr-2017

    Thank you for the wonderful review!<br/>

  • Valued Customer 24-Mar-2017
    Service Rating
    + +

    Excellent Agents

    Fareham branch were excellent in the sale of our house and seeing the process through to completion. They kept us informed all the time as well as regular updates , going above and beyond what was considered an agent's duties.<br/>Well done Tom and Ollie and all the staff.

    05-Apr-2017 05-Apr-2017

     Thank you for the great 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Austin & Wyatt team in Fareham!  <br/>